“Sign in to Enricho” or 401 errors
“Sign in to Enricho” or 401 errors
Your session expired or the key is wrong. Reconnect the connector (or run
/mcp in Claude Code) and sign in again; check that API keys start with enr_.“You don't have enough credits” (402)
“You don't have enough credits” (402)
Your balance is empty. Ask your assistant for
account_usage, then account_upgrade or account_buy_credits. Monthly credits refill on the 1st.“Too many requests” (429)
“Too many requests” (429)
You hit a request rate limit or used today’s free preview allowance. For a request rate limit, pause and honor
Retry-After if present. For the daily preview cap, wait until midnight UTC or authorize a paid full search. Switching to a full search does not bypass request rate limits.Searches return nothing
Searches return nothing
Ask your assistant to search again with fewer fields, for example without the city or company size. Empty searches are free.
My assistant isn't using Enricho
My assistant isn't using Enricho
Make sure the connector is enabled for the chat, and mention Enricho by name in your request.
No email with the sign-in code
No email with the sign-in code
Check spam for a message from reply@enricho.co, or use “Send a new code” on the sign-in page. Codes expire after 15 minutes.